Frequently Asked Questions
What is the estimated lead time for orders?
Standard lead time typically ranges from 7 to 15 business days depending on order volume and customization requirements.
Do you offer OEM or customization services?
Yes, we provide full OEM and ODM solutions including custom sizing, branding, and packaging configurations.
How is product quality ensured before shipping?
All products undergo strict multi-stage quality control inspections, including raw material checks and final performance testing.
Can sample orders be requested prior to bulk purchasing?
Sample requests are welcomed to verify product quality and specifications prior to placing large-scale production orders.
What international shipping options are available?
We support sea freight, air freight, and express courier delivery with flexible trade terms including FOB, CIF, and EXW.
What warranty coverage is provided?
Our products come with a standard manufacturer warranty covering defects in materials and workmanship under normal use.
